Feedback Management platform
Collect and manage feedback throughout the purchase journey to optimize customer experience
Feedback Management is the solution to collect and manage customer feedback throughout the purchase journey, in order to continuously optimize customer experience and engagement.
Feedback Management includes :
- An average survey completion rate of 63%
- Enhanced understanding of your customers' needs
- Optimized, comprehensive, and shareable performance tracking
- Support to help you make the best decisions for your shopping experience
- The ability to create an ecosystem with your tools through facilitated integrations
With Feedback Management, collect feedback at every stage of the customer journey and turn every interaction into an opportunity. By sharing these valuable feedback with your teams, you can better understand and anticipate the needs of your customers. Listening to your customers' voices also allows you to identify your brand ambassadors and implement concrete action plans to grow and innovate.
Skeepers : A one-for-all platform
Skeepers, European leader in UGC*, helps brands develop impactful experiences for consumers. Our clients use our SaaS platforms because they make it easy to create, collect, manage, and activate User-Generated Content at scale. As for consumers, they appreciate the simplicity and ergonomics of our platforms. Our ecosystem is praised by some of the world's largest brands.
Today, consumers value the opinions of other buyers more than traditional advertising. Our UGC solutions suite offers a powerful and unique approach to engagement. With our innovative, AI-based solutions, brands offer consumers authentic and reliable experiences. Discover today how you can leverage UGC !
UGC : User-Generated Content